PURPOSE.PEOPLE.POWER.
I offer remote business support for creatives, entrepreneurs, startups, and midsize companies who need consultancy or interims management in business operations, recruiting, and human resources.
BUSINESS OPERATIONS
PROJECT MANAGEMENT
defining and driving the scope, budget, and schedule for your operational projects and sustainable achievements
managing and leading the operational team to execute effectively and efficiently
coordinating the communication within your cross-functional teams as well as with clients and customers
ORGANIZATIONAL SET UP
defining, optimizing, and transforming your operational structure and workflows in your early-stage, growth, or digital transformation phase
developing and implementing strategical and technical solutions for your back offices
KEY ACCOUNT MANAGEMENT
identifying and developing new business opportunities and strategic partnerships
communicating with and supporting your B2B clients
contract management
CUSTOMER SERVICE
setting up and optimizing your customer service software, processes, and communication flow
training and managing your customer service team members
RECRUITING
RECRUITING STRATEGY
defining and implementing efficient steps to identify, recruit, and hire high-quality talents for your team
setting up, analyzing, and optimizing your recruitment metrics
CANDIDATE SEARCH
creating briefings and vacancies with stakeholders and hiring managers
active and passive sourcing
focus on international markets and IT Recruiting
INTERVIEWS
setting up and optimizing interview structures and evaluations
conducting first pre-screenings and interviews
leading the communication with candidates throughout the hiring process
TOOLS SET UP
selecting and setting up your recruiting tools and software
defining guidelines and training of employees about the usage
HUMAN RESOURCES
HR ADMINISTRATION
consulting in strategic and operative HR-related topics
setting up and optimizing workflows, structures, tools
implementing and monitoring HR-related guidelines
PEOPLE OPERATIONS
setting up and optimizing employee life cycle from on- to off-boarding
first contact for employees questions regarding contracts and payroll
RELOCATION TO GERMANY
planning and executing the relocating of international hires to Germany
communicating with the employee and public agencies throughout the whole process
PERFORMANCE MANAGEMENT
setting up and optimizing your feedback culture and evaluation processes
developing your team member performances by setting and reviewing individual and team goals according to your strategic goal